Privacy Policy
WE TAKE OUR CUSTOMERS PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND USE YOUR PERSONAL INFORMATION AS OUTLINED BELOW.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at sales@wellspring2u.com.my.
COLLECTION OF PERSONAL INFORMATION
- Wellspring Solution Sdn Bhd does not sell, share or trade customers personal information collected online with third parties. When you create a Wellspring Solution Sdn Bhd account the personal information we collect may include your:
- Name
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
- Gender
- The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from Wellspring Solution Sdn Bhd
- To update you on the delivery of the product and for customer support purposes
- provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request
Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
- We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
- When you register as a user on Wellspring Solution Sdn Bhd website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you.
UPDATING YOUR PERSONAL INFORMATION
- You can update your personal information anytime by accessing your account on Wellspring Solution Sdn Bhd website.
SECURITY OF YOUR PERSONAL INFORMATION
- Wellspring Solution Sdn Bhd ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information.
- Maintaining technology products to prevent unauthorized computer access.
- Securely destroying your personal information when it’s no longer needed for our record retention purposes.
DISCLOSURE OF PERSONAL INFORMATION
- We will not share your information with any other organizations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from Wellspring Solution Sdn Bhd website. In exceptional circumstances Wellspring Solution Sdn Bhd may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Wellspring Solution Sdn Bhd is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.
- We may however use your contact information to send newsletters from us and from our related companies.
CHANGES TO THE PRIVACY POLICY
Wellspring Solution Sdn Bhd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
COMPLAINTS ABOUT BREACHES OF PRIVACY
If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us at sales@wellspring2u.com.my.
